ChatSmart makes it easy for your customers to communicate with your dealership from any device through multiple channels.
Push inventory to customers in chats and texts with detailed VDP and related tools
Live video calls
Turn a chat or sms into a live video call with your customer
Send incentives into chat catch customer interest
Schedule your customers’ next visit online using Xtime
Greet consumers based on behavior and intent to level-up lead conversion over 14%
Welcome back greeting
We give returning visitors a warm welcome back
Our advanced technology recognizes the best time to start a chat - when lead response time is highest
Advanced Chat protocols and workflows
Our software and chat workflows are designed for automotive and leverage our deep domain expertise to optimize the customer experience.
with your customers
ResQ combines fully-managed chat and dealer-managed chat to deliver remarkable experiences to your customers
Jump into chats
Watch chats with customers and jump in when you want
Whisper with our operators and with your teammates
Manage your team
Invite, deactivate, assign members to departments all in one app
View all leads
Easily view your individual leads across all Gubagoo services
Search and view your entire history of chats and transcripts
Interactive graphs provide a clear view of dealership performance
Designed for efficient chat management
Chat response needs to be handled as efficiently as possible. Which is why we custom built features for inventory, quick replies, mentions, trade-in, live video, and more to make it happen.
Easily move chat
from web to SMS
Let your customers communicate with your dealership by SMS, or easily move a chat from their desktop to SMS if they need to run. With Text+, your customers are in control of how they communicate with you.
and Messenger integration
Expand your market reach by advertising and selling your pre-owned inventory on the world’s largest social media network.
Our patented AI behavioral engagement system is at the core of our solution, making each human interaction more intelligent and targeted.
Purchase tools and credit check
Pre-qualify your customers, value their trade-in, and calculate their monthly payment
Customers can request part details via live chat or SMS
Estimate trade-in value based on local market data
See all of your Gubagoo event data in Google Analytics
Get Gubagoo chat on any LotLinx mobile landing page
Schedule your customers’ next service visit right in your scheduling app
Get real-time insight into how your dealership is performing across all channels.