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Seamless car shopping with Virtual Retailing
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Gubagoo’s in-program offerings are designed to supercharge your digital experience and streamline dealership operations.
And it’s 100% co-op eligible 😀.
Book Your Demo
Virtual Retailing offers a connected retail experience, in-store and online.
Virtual Retailing solution equips Ford customers and Lincoln clients with the tools to complete most – if not all – of the car-buying process online.
With Virtual Retailing, you get:
Guided Shopping Experience
Assist customers at every stage of their buying journey with industry-leading messaging tools.
Virtual Desking
Quickly build, update, and send multiple deals using a single tool.
Accurate Payment Engine
Ensure payment calculations always match with our ERA® calculation engine, eliminating the need for re-keying.
Guba IQ
Fuel customer engagement with AI-driven conversations that mirrors your best sales rep.
Comprehensive Reporting
Gain insights into customer behavior with a detailed dashboard built into GLive.
Thanks in part to our strong relationship with the Gubagoo team, Bill Brown Ford became the largest volume Ford dealership in the world!
Its award-winning platforms have allowed us to truly provide a high-quality customer experience from start to finish.
Robert Goodfellow
Digital Marketing Manager
Bill Brown Ford
ASC
GA4 Certified Virtual Retailing 2025
Book Your Demo
Advanced AI-driven live chat
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ChatSmart boosts customer engagement through advanced features and capabilities, tailored specifically for automotive shoppers.
With ChatSmart, you get:
Guba IQ
We enhance conversations with precise answers to the most detailed shopper questions, such as vehicle features, comparisons, and financing inquiries.
Jump into Live Chats via ResQ
Let us handle your chats or jump in instantly to connect directly with your shoppers.
VDP Sharing Within Chat
Over 72% of chats are inventory-related. ChatSmart allows sharing of vehicle specs, pictures, videos – all directly into the chat conversation.
LivePlays
Launch automated, customized chat experiences based on customer reach-out, leading to higher conversion rates.
Publisher
Deliver hyper-relevant offers to visitors based on unique behavior, enhancing lead conversion rates.
We have been extremely pleased with the Gubagoo chat platform.
Since switching from our previous provider, our lead quality has drastically improved and we have seen a 4x increase in vehicle sales from our website.
John Clairmont
Internet Sales Manager
Tidelands Ford Lincoln
ASC
GA4 Certified ChatSmart 2025
Book Your Demo
Elevate your customer experience.
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