Take your customer
experience to the next level

Gubagoo is the most advanced customer communication solution in automotive. Our live chat, text and call solutions increase your sales, and give your customers a better experience.

Make it easier for customers

  • Keep your dealership open 24/7

    Let your customers ask questions anytime through live chats, texts and calls. Respond to customers 24/7 and get more satisfied customers.

  • Delight your customers

    Work together to increase customer satisfaction. Watch live chats, texts and calls, and jump into conversations to make a personal connection with your customers.

  • Show off your specials

    Highlight your best offers and display them based on unique visitor behavior to create a personalized experience for your customers.

  • Prepare for sales

    Our solutions deliver high quality leads directly to your team. Turn us on and watch the leads pour into your CRM.

  1. B.E.A.S.T makes it personal

    Scoring and profiling your web visitors, you can target your shoppers with offers and engagements based on unique behavior.


  2. Invest in professionals

    We invest to train our automotive professionals to deliver the best experience for your customers.

Meet the Gubagoo Solutions

Communication and marketing solutions for your business

  • Chatsmart

    The most powerful Live Chat in automotive. Always be available for your customers, and convert more website visitors into sales.

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  • Talksmart

    Never miss a phone call again. Our professionals will handle your missed calls and keep your phones open for your customers 24/7.

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  • ResQ

    Watch live chats and calls in real-time, and jump in when you want. The most advanced hybrid communication platform in automotive, for the dealer passionate about customer service.

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  • Publisher

    Highlight offers based on user behavior to convert even more web visitors into leads. Emphasize inventory and specials, and trigger them by time, page and intent.

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Watch video about
Gary’s life with ResQ

Gary is so obsessed with customer experience it’s scary.

Trusted by over 2,000 dealerships

  • “We have been using Gubagoo’s ChatSmart and Publisher solutions since 2013 and the results speak for themselves. We consistently close between 12% and 15% of the sales leads and have seen an increase in service appointments attributable to Gubagoo. In addition, last year we found that an unacceptable number of calls were being answered after 60 seconds, and some were going to voicemail. We implemented TalkSmart as a solution at one store, and within 3 months we had implemented it across all 12 stores in our group. Also - if we ever need support, Gubagoo is absolutely fantastic.”

    Mark Burshears
    Digital Marketing Director at O’Brien Auto Group
  • “I’ve used every Gubagoo product whilst running digital nationally at Chrysler HQ, running marketing for Larry H Miller, and in my current role as CMO at Asbury. In all three posts, Gubagoo’s metrics have severely outperformed their competition, and brought business intelligence to the chat concierge realm while delivering a remarkable experience to our customers. If you’re serious about digital marketing and data-driven customer engagement, Gubagoo is also for you.”

    Miran Maric
    CMO at Asbury Automotive Group
  • “I have tried most of the chat providers, and none have offered the engagement and conversion numbers I get with Gubagoo. In addition to great ROI, Gubagoo offers me the most responsive customer service of any of my vendors. Gubagoo’s reporting application is also fantastic — I can easily view and analyze my Variable Ops leads and Fixed Ops leads so I’m always well informed. With great ROI, service, and reporting, Gubagoo has become a true partner to our group in a landscape littered with pretenders.”

    Chip Alvey
    Ecommerce Director at Oxmoor Auto Group
  • “As a digital marketing strategist for multiple dealerships, I have had the opportunity to test various web chat providers, and Gubagoo is hands-down the premier provider in respect of chat technology and customer service. From their ability to deliver promotions strategically based on user habits, to customizing interactions with your website visitors for a better user experience, this team have always delivered. We have implemented ChatSmart, TalkSmart and Publisher at multiple dealerships and both solutions have delivered significant ROI. They are passionate about their customers and it shows from the end results!”

    David Sharma
    Founder at Dealer InLine

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